Privacy Policy

Last updated: May 17, 2026

We reserve the right to periodically update and modify this Privacy Policy, to reflect any changes in how we process your personal data or any changes in legal requirements. In case of any modification, we will display on our website the modified version of the Privacy Policy, which is why we ask you to periodically check the content of this Privacy Policy.

1. Who We Are

This site is owned and operated by Ac Transs LTD, a legal entity with its registered office in Romania (hereinafter "reliferp.ro", "shop.reliferp.ro", "website" or "we").

To contact us, you can send an email through the support system available on the site.

2. What Type of Data Do We Collect and Process?

We collect data from/about you in the following ways:

Information provided by you.

Information provided when you create or modify an account; when you use our services to communicate with other users; when you make a payment (e.g., purchasing RLC Coins or other digital products).

Information we obtain or generate from your activity.

We collect data about your activity on shop.reliferp.ro, the devices you use to connect and how you interact with our platform.

Information collected from other sources.

We may obtain information from external sources about you and your activity from payment processors (Stripe) and services that help analyze your behavior on this website.

Account-Related Data

When you create an account, you provide us with an email and a password. This data is necessary to allow you to connect to this website. This data can be modified from your account.

Payment-Related Data

When you make a payment for goods or services offered by us, you provide us with data such as first and last name, address, phone number and email address. We may receive data from payment processors to verify the validity of a transaction. Examples of stored data: goods or services purchased, identification data of the person who made the payment, payment status, payment history.

Support Service

We also use collected information to help users with problems related to the website.

Activity-Related Data

When you interact with this website, we collect and store activity-related data (logs). In most cases, this data is maintained for a period of time between 7 days and 6 months. Examples of data: IP addresses, date and time of website access.

Data Related to Devices Used for Connection

We may collect data about devices used to access this website. Examples of data: Operating system, browser version used.

Discord Data (Optional)

If you connect your Discord account, we collect data related to: Discord ID, Discord username. This data is used to automatically grant the "Supporter" role after order completion.

We do not wish to collect or process data from minors who have not reached the age of 16.

3. Why Do We Process Data?

We collect and use data for the following purposes:

Providing Help in Resolving Problems

To be able to help users who have problems related to this website, we need data such as:

  • account data: username, email address
  • activity-related data: date and time of connection to the website and IP addresses used for connection

Payment Processing

To provide goods and services to users and to comply with legal provisions, we need data related to the purchaser of services or goods offered by this website.

Data collected for payment processing includes: first and last name, address, phone number, email address.

Account Security

To ensure that user data is protected, we use email addresses provided by users to send emails that allow users to confirm connection to the website or emails that allow password recovery.

Delivery of Digital Products

We use contact data to deliver purchased digital products (activation codes, licenses) to the provided email address.

Granting Discord Role

If you have connected your Discord account, we use the data to automatically grant the "Supporter" role after order completion.

4. How Long Do We Retain Data?

We retain data for as long as necessary to ensure the operation of the shop.reliferp.ro website. In general, data that is not necessary to maintain user progress or statistics is stored for 6 months. Data related to orders placed is stored in accordance with legal tax and accounting requirements.

5. To Whom Do We Transmit Data?

We may provide access or transmit users' personal data to the following categories of recipients:

  • email transmission service providers
  • payment processing service providers (Stripe)
  • IT service providers
  • Discord (only if you have connected your Discord account for role assignment)
  • state authorities, as a result of a legal obligation
  • judicial or arbitral courts, public notaries, lawyers, judicial executors, authorized translation offices, other authorized services

6. In Which Countries Do We Transfer Your Personal Data?

Personal data is processed and stored on the territory of the European Union.

7. How Do We Protect the Security of Your Personal Data?

We are committed to ensuring the security of personal data by implementing appropriate technical and organizational measures, in accordance with industry standards. Data transmission on this website is done using encryption algorithms and we store it on secured servers. Any information regarding payments is encrypted, using HTTPS technology with TLS 1.3 encryption.

Despite the measures taken to protect your personal data, we draw your attention to the fact that the transmission of information over the Internet, in general, or through other public networks, is not completely secure, and there is a risk that data may be viewed and used by unauthorized third parties. We cannot be responsible for such vulnerabilities of systems that are not under our control.

8. Rights

Users of the shop.reliferp.ro website have the following rights:

Right to Information and Access

You have the right to be informed, upon request, whether your personal data is being processed and if so, you have the right to request access to it. You have the right to obtain a copy of your processed personal data.

Right to Rectification

You have the right to obtain from us the rectification of your incorrect personal data and you can complete incomplete data whenever you consider it necessary.

"Right to Be Forgotten" or Right to Erasure

You have the right, under the law, to request that we delete your personal data.

Right to Restriction

This involves the right to request and obtain restriction of processing of personal data concerning you, in certain circumstances, such as (i) you contest the accuracy of the data, for the period that would allow us to verify the accuracy of that data, (ii) your data has been processed unlawfully, and you object to its deletion, requesting restriction of its use.

Right to Withdraw Consent

Consent can be withdrawn at any time, when the processing of personal data concerning you has been carried out on the basis of your consent.

Right to Data Portability

You have the right to receive your personal data that you have provided to us, in a structured, commonly used format that can be read by machines, and you have the right to transmit this data to another entity, without objections from us.

Right to Object

You have the right to object at any time to our processing of your personal data, in particular for direct marketing purposes; you may request that we no longer process your personal data in our legitimate interest. If you have and exercise the right to object, we will no longer process your personal data for that purpose. Exercising this right does not involve costs. This right may be invalidated in particular if the processing of your personal data is necessary for the formalities related to the conclusion of a contract or for the performance of an already concluded contract.

Right to File a Complaint

You have the right to file a complaint with us and/or with the competent authority regarding data protection – National Supervisory Authority for Personal Data Processing (ANSPDCP) – www.dataprotection.ro

Right to Address the Courts

You have the right to address the courts to protect your rights regarding personal data.

9. Cookies

This site uses cookies.

An HTTP cookie or cookie module is a special text, often encoded, sent by a server to a web browser and then sent back (unchanged) by the browser, each time it accesses that server. Cookies are used for authentication as well as for tracking user behavior; typical applications are storing user preferences and implementing the "shopping cart" system.

On this website we use the following types of cookies:

  • Cookies necessary for website functionality: to authenticate users on this website, it is necessary to set cookies in the browser.
  • Cookies necessary to analyze user behavior on this site (optional): we use analytics services to analyze things like: pages visited, page load speed, time spent on each page. This information is used to optimize this website. Users must explicitly accept these cookies. Website functionality is not affected by rejecting these cookies.